Lofoso Privacy Policy
This Privacy Policy applies to Lofoso and sets broad terms for privacy rights and responsibilities.
Version details: effective May 23, 2026; last updated May 23, 2026.
Policy Coverage
This Privacy Policy applies to Lofoso and to communications, technical operations, app-store transactions, AI processing, and related services used to operate or support the app. It is written for users worldwide and should be read together with any privacy terms provided by the app store, payment provider, device platform, or external service that independently handles information.
References to "we," "us," or "our" mean the operator responsible for Lofoso. References to "personal information" mean information that identifies, relates to, describes, or can reasonably be associated with an identifiable person, as defined by applicable law.
Information Handling Table
The matrix below summarizes the main privacy handling categories for Lofoso without limiting the fuller sections that follow.
| Category | Examples of information | Main handling purposes | |---|---|---| | Information you provide | User content, preferences, support messages, privacy requests, and legal notices | Operating the app, responding to requests, maintaining records, and protecting legal rights | | App activity and technical information | Device or app diagnostics, usage events, identifiers, settings, and error information | Reliability, security, troubleshooting, analytics, fraud prevention, and service improvement | | AI-related processing inputs and outputs | Information submitted for AI-assisted functionality and resulting app output | Generating responses, maintaining quality, enforcing terms, and improving safety controls | | Purchase and platform records | App-store purchase confirmations, transaction references, entitlement signals, and payment-related status supplied by platform providers | Providing paid access, preventing fraud, resolving billing issues, and meeting legal obligations | | Communications and legal records | Emails, request history, consent records, notices, and compliance correspondence | Handling privacy rights, support, disputes, regulatory obligations, and business administration |
Lofoso may receive information directly from you, automatically from app operation, or from service providers that support hosting, AI processing, payment validation, analytics, security, and customer communications.
How Information Is Used
Information is used to provide, maintain, personalize, protect, and improve Lofoso; to process app-store purchases; to respond to communications; to monitor technical performance; to detect misuse; and to comply with legal duties. AI-related information may be processed to generate app output, operate safety and quality systems, troubleshoot service issues, and maintain records needed to enforce legal terms.
Where privacy law requires a legal basis, processing may rely on performance of a contract, consent, legal obligation, legitimate interests, protection of legal claims, or another basis recognized by applicable law. Legitimate interests can include securing the app, improving reliability, preventing abuse, understanding app performance, and managing ordinary business operations. Consent-based processing can be withdrawn where the applicable law gives that right, although withdrawal does not affect earlier lawful handling.
Sharing and Service Providers
Information can be shared with vendors and service providers that help operate Lofoso, including hosting providers, AI processing providers, analytics and diagnostics services, security tools, communications providers, payment or app-store processors, and professional advisers. These providers are expected to handle information for authorized purposes and under appropriate contractual or legal safeguards.
Information can also be disclosed when needed to comply with law, respond to lawful requests, protect rights or safety, investigate misuse, enforce terms, complete a business transaction such as a merger or asset transfer, or preserve legal claims. App-store and payment providers process purchase-related information under their own terms and privacy practices, and their records may be necessary to confirm entitlements, address payment issues, or prevent fraud.
How Long Information Is Kept
Retention periods depend on the type of information, the purpose for which it is handled, and legal requirements. Operational records are kept for the period reasonably needed to provide the app, maintain security, resolve disputes, support business records, and meet legal obligations. Some records may be retained longer when necessary for tax, accounting, fraud-prevention, regulatory, audit, or legal-claim purposes.
User content and app-related records may be deleted, anonymized, or separated from identifying information when they are no longer needed for the purposes described in this Privacy Policy. Backup copies and security logs may remain for a limited period before routine deletion. When deletion is not immediately possible, access to retained records is limited according to the reason they remain stored.
Your Requests and Choices
Applicable privacy laws can give you rights to access, correct, delete, export, object to, restrict, or appeal certain handling of personal information. Some laws also allow you to withdraw consent, opt out of certain data sharing, or limit certain automated or profiling-related uses. The availability and scope of these rights can vary by region and by the type of information involved.
Requests are reviewed under the law that applies to the requester and the relevant information. We may need enough information to evaluate the request, protect against unauthorized access, and preserve records required for legal or security reasons. Choices available through the device platform, app store, or third-party services may need to be managed directly with those providers.
Safeguards
Lofoso uses administrative, technical, and organizational safeguards designed to reduce privacy and security risks. These safeguards can include access controls, vendor review, encryption or protected transport where appropriate, monitoring, internal limits on record access, and procedures for responding to suspected incidents.
No system can be guaranteed to prevent every security event. Users should take reasonable care when submitting information and should keep device and platform credentials protected. If a security incident creates a legal duty to notify users or regulators, notice will be handled according to applicable law.
Policy Updates
Updates may be made to reflect changes in law, operations, vendors, security practices, or app-related processing. Material changes will be presented through a reasonable notice method, such as an in-app notice, website update, store listing update, or other communication appropriate to the change.
The version information near the beginning of this Privacy Policy identifies the effective date and last-updated date for the current document. Continued use of Lofoso after an updated version becomes effective means the updated privacy terms apply to later handling, subject to any consent or notice requirements imposed by law.
Transfer Across Regions
Lofoso is intended for global availability, so information can be handled in multiple regions by us or by service providers. Cross-region handling may occur for hosting, AI processing, support, analytics, security, business administration, and legal compliance.
When information is transferred internationally, safeguards may include contractual protections, vendor commitments, technical controls, adequacy mechanisms, transfer impact reviews, or other measures recognized by applicable law. Users in the EEA, UK, Switzerland, and similar regions may have additional rights regarding international transfers and the legal bases used for processing.
Age-Related Safeguards
Lofoso is intended for users who have legal capacity to use the app or who use it with appropriate involvement from a parent or guardian. If information from a minor has been handled in a way that requires guardian consent or other legal action, the relevant record can be reviewed and addressed after a valid request is received.
Parents or guardians who believe a minor’s personal information requires review should use the privacy mailbox below. We will take reasonable steps required by applicable law, which may include deletion, restriction, or other corrective action.
Privacy Mailbox
Privacy requests, legal privacy notices, and data-protection communications for Lofoso should be routed to support@lofoso.app. Please describe the privacy matter in general terms and include enough contact information for a response.
Requests are handled according to applicable law and the nature of the information involved. Some responses may require additional steps to protect the privacy and security of the person whose information is at issue.